ICE Casino is a brand that cooperates with a large number of well-known game providers (which is generally the norm for any ambitious online casino today) and writes about itself in rather witty turns (and this is already interesting). An example of such a turn can be a reference to the popular book about the five love languages, when ICE Casino says that their love language for customers is gifts (in other words, bonuses).
There is only one question: why write info about the casino in such detail at the very bottom of the “Game Hall” page, where this information isn’t obviously expected and where the gambler may not scroll through, and make the “About Us” section so concise? After all, it’s in this section that interested customers will most likely look for maximum information about this online casino.
In any case, we are ready to tell you that ICE Casino was established in 2013 and has been operating under the Curaçao license ever since. The main advantages that this license gives an online casino:
The operator doesn’t indicate the exact number of games, it describes its portfolio with the word “thousands”, adding that it cooperates with more than thirty game providers. There are really a lot of games. So much so that some review sites indicate the number 2000+, and some even the number 3500+. As you understand, such a variety of games guarantees a richness of categories. The most sophisticated gambler will find a game for themselves.
When it comes to depositing funds into an account and withdrawing winnings, ICE Casino offers a different number of payment methods for different regions. For Canadian gamblers, pre-paid cards, credit/debit cards, e-wallets, direct bank transfers are available
The registration process at this online casino is quick and easy. You can click on the blue rectangular button in the upper right corner of the main page or scroll down the page.
The registration form that appears offers several registration options.
The first is to click on your social media account or account icon and sign up instantly.
If you do not want to involve your social network account in the registration process, you can register in the standard way, namely, enter your email, come up with a password & select the preferred currency for the game from the list provided. By the way, the list is quite extensive, consisting of 22 common currencies, including Canadian dollars.
Next, you need to confirm that you’re over 18 years old, that you agree with the terms & conditions of ICE Casino, and click the “Sign Up” button.
There will always be gamblers for whom the presence of a mobile application is important in an online casino, and this’s one of the main criteria for them when choosing an operator. Well, ICE Casino online operator does not have an app, but the mobile version of the site is well designed. Loading games is fast, switching between pages is the same, navigation is convenient and, in general, the mobile version is optimized for the size of any gadget and for any operating system (iOS, Android, Windows). Of course, the mobile version will work better on the latest version of the operating system, so we recommend updating to download the update.
When the operator modestly talks about the number of games it offers “thousands”, and different internet sources differ in their testimony – whether two thousand of these games, or three and a half thousand, it becomes clear – the collection is impressive. Most importantly, among these games there are very well-known names from the mastodons of the provider market, such as Evolution, Microgaming, NetEnt & others.
As we have already mentioned, the assortment of ICE Casino is huge. Gamblers will be able to play all varieties of slots, from traditional sevens or fruits to slots with seven reels, multiple paylines and slots with the patented Megaways feature. It’s important to know that most of the games’ve got demo versions that allow the gambler to get acquainted with the gameplay & think over the strategy before betting for real money.
Gamblers who come to ICE Casino for first-class table games will be able to choose between dozens of varieties of roulette, blackjack, baccarat, Texas hold’em, poker (including video poker) and so on. Most games are also available in demo mode.
Live lottery, roulette, blackjack, baccarat & other games in the company of qualified friendly dealers. And you absolutely don’t need to get up from a comfortable sofa to feel the atmosphere of a real casino. You can play live games only for real money and the demo version of the games isn’t provided in this case. Bets are accepted in real time. Thanks to the camera, the gambler observes the actions of the croupier and the moves of other players.
Easy, uncomplicated games, where you can immediately find out if there’s a win or not, can provide a decent jackpot for the gambler. And another interesting characteristic of quick games is that when you win, the money comes to the gambler’s account at the very moment he wins, without any accumulation.
This operator, like many others, does not skimp on bonuses. At the moment, four bonuses are relevant, including a bonus when registering an account. To be aware of changes in offers, we recommend that you periodically check the availability of bonuses on the official casino web site.
The offer is really tempting: 1500 CAD and 270 free-spins. True, all these “sweets” are given out in doses: you need to make four deposits one after the other and for each of them you’ll receive a part of the bonus.
It is important not to forget that wagering for bonus money is 40x, and for free spins 35x, and if this condition is not met, it will be impossible to withdraw the money won from the account. In order not to miss this bonus, you must accept it within 4 days after registration. After that, you will have 5 days to credit your first deposit to your account. If you made a deposit on the sixth day, then the first part of the bonus (120% and 120 free spins) will not be available, but the second part of the bonus will be available. The same goes for the rest of the parts.
We must pay tribute to ICE Casino, which cares about the player, not losing sight of the slightest nuance. It happens that the slot for which freespins are assigned according to the bonus conditions isn’t available to the gambler due to provider restrictions. Another problem may arise with the currency that the gambler has chosen for their game – freespins may not be supported for it. In this case, the support service is ready to re-credit freespins in another slot.
ICE Casino has a loyalty program with 99 levels. But here you will not find any complex scheme that can discourage the desire to become a VIP player. Everything is as simple as possible: after making the very first dep, the player immediately becomes a member of the loyalty program and doesn’t need a special invitation. For every 10 CAD deposited into the account, the gambler receives one point equal to the level. If a gambler reaches the tenth level after registration, new bonuses appear for them (for example, a birthday bonus, reload bonus, etc.) and favorable game conditions. You can read the details of this and other bonuses on the official website of ICE Casino.
This bonus is available to gamblers who have reached level 10 of the loyalty program. The return of lost money occurs on Mondays at the end of the game week. Cashback is calculated using a special formula that you can find on the official website of the online casino. Cashback wagering conditions’re five times and wagering must be completed within 5 days from the moment the cashback is credited to the balance. You can read other cashback conditions on the official website.
The player support service is available remotely in two versions. First of all, this is a live round-the-clock chat. The chat window pops up when you first visit the site at the bottom right. “Do you need help?” clarifies the bot and offers “yes” and “no” answer options. When you select “yes”, a chat form appears in which the help desk operator is interested in how they can be useful.
In addition to the pop-up window below, online chat is available by clicking the button on the top right, to the left of the registration button. Among the features of ICE Casino are a few FAQs, an “open chat” box, and a history of existing chats.
While live chat is available day and night, support agents don’t always respond quickly. Several times, our experts waited half an hour or more for an agent’s response, and the questions they asked did not require the processing of a large amount of information, but rather looked like a quick request-consultation.
The second option, of course, is the email – firstname.lastname@example.org. By e-mail, agents do not answer lightning fast, but rather quickly – within a few hours, not days, as is the case in other online casinos.
In addition to verified game providers, which in themselves’re a sign of quality for the operator, ICE Casino’s eCOGRA certified & powered by McAfee antivirus software. Of course, the gamblers’ data are also guaranteed to be protected – the ICE Casino uses 128-bit SSL encryption.
Our impression of ICE Casino is quite good. We would like less restrictions on bonus free spins, namely, to receive them not in one single slot, but at least in several. And the support service would do well to add speed sometimes. But in general, we in our ICE Casino casino review can note the convenient design and navigation of the site, a generous assortment of games, fast time for depositing funds to the account and a comfortable withdrawal period and many other characteristics that put ICE Casino on the favorable side.