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Jackpot City Casino

✅ Welcome Bonus for New Players! C$2160
5.3

Jackpot City Casino was founded in 1998. The creators of the brand wanted each of the gamblers to have the opportunity to plunge into the famous atmosphere of Vegas without leaving their home comfy chairs. The online casino is licensed by the Malta Gaming Authority and accredited by the Kahnawake Gambling Commission. The Maltese licence obliges the operator to organize responsible gaming, and Jackpot City is no exception.

The number of payment systems that Jackpot City offers to Canadian players isn’t very large. It includes fan favourites like VISA and MasterCard, Interac, PaySafe, and a couple of others, but that is all.

User Review
I had quite a lot of big winnings and had no problems with cashing out. Overall, I would recommend this online casino.
Steve Black
Pros
  • Big welcome bonus
  • Games from the best providers in the industry
  • A mobile app
  • 24/7 support
  • Game demo-versions
Cons
  • Not a lot of games
  • Too high wagering requirements of the welcome bonus
  • Welcome bonus is too short
  • Few payments
Author & Guarantor: Alexander Liam
Last updated: 31 December 2023
Anything incorrect or missing?
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Jackpot City Casino Facts
Devices:
Desktop, Tablet and Mobile (iOS & Android)
Games:
Online Roulette, Online Slots, Live Casino, Jackpot Games, Table Games, online Black Jack, VideoPoker and other Card Games
Deposit Methods:
Withdrawal Methods:
Welcome Bonuses:
C$2160
Customer Support:
Live Chat, e-mail
Payout Return Percentage:
97-98%
Languages:
Arabic, Azerbaijani, Chinese, Creole, Croatian, Czech, English, German, Greek, Icelandic, Italian, Japanese, Latvian, Lithuanian, Luxembourgish, Maltese, Morisien, Norwegian, Portuguese, Spanish, Thai, Turkish.
Licence:
Malta

HOW TO REGISTER

To put it bluntly, we expected registration to be fast. But it wasn’t there. By clicking on the bright ‘Sign up’ button, the gambler gets to the registration page, where you need to fill in such fields as ‘Country’, ‘Username’, ‘Password’, ‘Email’, ‘Phone’, personal info, select the language & currency, & fill out the ‘Billing address’ form. We’ve tried to describe the procedure briefly, but you’ll have to spend enough time to fill out all the forms.

 

MOBILE CASINO

Unlike many operators, Jackpot Casino has released a mobile app. for Android and iOS. Also, gamblers can play at JackpotCasino from computers & laptops. In addition, a mob. version is available, optimized & scaled for the screen sizes of tablets & smartphones. The developers have tried to ensure that the games are loaded even with a weak internet connection and the game runs smoothly.

 

GAMES AND SOFTWARE

There are not so many games in this casino – about 500 casino games & more than 300 slots. Experienced gamblers may be surprised – is it possible that today, when the capabilities of game aggregators allow any online casino to quickly & seamlessly integrate thousands of games from dozens of leading game providers into its collection, someone can have less than one & a half thousand titles in their collection? We say yes, it can. This’s JackpotCity. The old-school operator doesn’t rely on quantity, but on quality, choosing some of the most advanced providers: JackpotCity cooperates with celebrities such as ‘Microgaming’, ‘Ezugi’ and ‘EvolutionGaming’.

Most of the games are available in the demo version, which means that the gambler can try each of the games they like without betting real money. The demo version of the game also allows you to develop a strategy for the game.

Online casino Jackpot City games

Slots

‘Over 300 slots’ is what it says about its JackpotCity game set. Yes, a little, and this’s a disadvantage for some. These are slots from ‘Microgaming’ & that’s a plus. Many gamblers write comments on sites like ‘I’ve played on this site before and I liked it because it has some old games that I liked years ago’.

Online casino Jackpot City slots

Other games

JackpotCity offers users to play online black jack, online videopoker & online roulette. Online scratch cards are also available.

Live casino

On the JackpotCity Casino website, gamblers are offered a demo video of a blackjack game with a live croupier. We must say, this’s a good move – to place the trailer of the game in the public domain on the site. In addition to blackjack, gamblers also have access to other games with a live dealer, around the clock in real time.

 

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BONUSES AND SOFTWARE

Of course, we know that the operator can add & remove bonus offers at any time. But in the case of JackpotCity, we were very surprised to find, at the time of writing this review, only one bonus for gamblers – a welcome bonus.

We invite you to check the availability of bonuses personally, we are sure you’ll be more lucky.

Jackpot City casino bonuses

Welcome Bonus

Here, players don’t need to remember the deposit return % options, each of the four deposits is rewarded identically – 100% return per match, but not more than 400 CAD. A gambler must deposit minimum 10 CAD. Then the bonus will be available to them. But there are – be careful! – wagering conditions. We don’t know what was found on JackpotCity, but in order to withdraw the winnings received with the help of the bonus, the gambler will have to make….. 70x wagering. This’s one of the highest ‘rates’ in the industry, which not all online casinos decide on. All the same, such wagering can scare the gambler away.

 

CUSTOMER SUPPORT

The operator offers round-the-clock live chat and answers to letters sent to the email. The live chat agents are polite and customer-oriented, however, some users complain that they don’t always get feedback on their messages. Other users note that support agents may call at unexpected times to talk about offers and promotions.

 

SECURITY AND LICENCE

While preparing the Jackpot City review, we studied the licenses that the online casino has. As we said before, the online casino is licensed by the Malta Gaming Authority & accredited by the Kahnawake Gambling Commission. All personal data of gamblers is protected by SSL 128-bit encryption. The games offered by the online casino are certified by the independent lab eCOGRA & are based on an unbiased RNG.

 

FAQ about Jackpot City Casino

Can I open multiple Jackpot City accounts and receive a bonus for each?

No. Even if a gambler opens several accounts, he will not be able to receive for each one a registration bonus.

If I’m from Canada, can I bet in Canadian dollars at Jackpot City?

Of course, Canadian dollars, along with other currencies, are accepted by the operator. You just need to select a currency from the list offered during registration or in your account settings.

What can be done with Jackpot City loyalty points?

The gambler receives loyalty points for every real money bet, and these loyalty points can be accumulated and later exchanged for casino credits.

What should I do if I haven't used my Jackpot City sign-up bonus?

If the registration bonus hasn't been used within 2 months or more from the date of application, the casino will confiscate this bonus.

Is it possible to play Jackpot City games on all smartphones/tablets or only on the latest gadgets?

The JackpotCity games from world-known providers (Microgaming and so on) are optimized for different models of tablets and phones so that games run smoothly and without freezing.

Who owns Jackpot City Casino?

Jackpot City is run by Bayton Ltd, which is a Maltese company.

In conclusion

Jackpot City isn’t new to the online gambling market, which means that it can be concluded that the games, bonuses & services it offers resonate with the audience. There are no questions about games – ‘Microgaming’ and other providers deservedly are on the top lines of the rating. These providers allow gamblers to participate in fantastically ‘fat’ jackpots through their games, which attracts gamblers to the casino that provides such games. And one of the good features of casino Jackpot City is cooperation with these providers. However, there’re questions about bonuses & service. Together with you, we expect that these issues will be resolved in favor of gamblers, because for an online casino every gambler matters.

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